Contact us
Address
Lytchett House13 Freeland Park
Wareham Road
Poole
Dorset
BH16 6FA
We use a third party, UK Postbox, to manage our mail. Please do not send any personal data or medical records to this address, as there is no on-site secure data storage.
Follow us on social media
X (formerly Twitter)
We monitor our social media accounts Monday to Friday, 9am-5pm. We do not record safety concerns raised through social media, nor respond to all comments we receive. You can find other ways to contact us below, including how to tell us about a patient safety concern.
Feedback Forms
Patient safety investigations
Tell us what you think about our patient safety investigations and your experience with our organisation. All the comments we receive help us to improve.
Submit investigation feedbackWebsite
Please share your feedback about the HSSIB website. All comments are reviewed by the communications team and help us to improve our content and the way the website works.
Submit website feedbackShare a patient safety concern
You can tell us your concerns about a healthcare experience in the following ways:
- Complete our online form.
- Email us at insights@hssib.org.uk.
Please read through the information on the how to tell us about a patient safety concern page before you get in touch.
Request information
Information in other formats and languages
If you would like to request any of the information we publish in another format or language, please email enquiries@hssib.org.uk. This includes easy read and British Sign Language, as well as any other language or need.
Subject access requests
You can make a subject access request to find out if we use or store any of your personal data. Please email your subject access request to SAR@hssib.org.uk. You can read our privacy notice to find out how we use and protect your information.
Freedom of information
If you would like to make a request for information under the Freedom of Information Act 2000, please email your request to FOI@hssib.org.uk.
Complaints
Find out how to share a concern, complaint or compliment with us.
Caldicott Guardian
A Caldicott Guardian is a senior person responsible for protecting the confidentiality of people’s health and care information and making sure it is used properly. Our Caldicott Guardian is Rosie Benneyworth.
You can email our Caldicott Guardian at caldicott.guardian@hssib.org.uk.