The Healthcare Safety Investigation Branch (HSIB) began operating on 1 April 2017. We offer an independent service for England, guiding and supporting NHS organisations on investigations, and also conducting safety investigations.
We are a team of experienced safety investigators, led by the chief investigator Keith Conradi. While HSIB is funded by the Department of Health and hosted by NHS Improvement, we operate independently of them and organisations such as the Care Quality Commission (CQC) and NHS organisations.
We investigate up to 30 safety incidents each year in order to provide meaningful safety recommendations and share what we learn across the whole of the healthcare system for the benefit of everyone who is cared for by it and works in it.
Our team of about 30 people has a range of expertise, with backgrounds in the NHS, aviation and military investigations, human factors specialists and other investigator expertise.
Our investigators have:
access to any organisation we’re investigating as per standard contract
immediate access to the proceedings of any local investigation related to our work - for example, internal complaints investigations or CQC investigations
free access to any other relevant information as required for the investigation
freedom to interview those considered relevant to our investigation
the ability to preserve evidence, within appropriate Data Protection guidelines, including records and equipment (in the case of faulty equipment - Medicine and Healthcare products Regulatory Agency may need for analysis)
Our investigations do not replace local investigations, and are focused on looking at the wider opportunities to learn from exploring where harm may or has happened.
We work with patients and their families and carers, healthcare staff, trusts, hospitals and other healthcare providers across England.