Our Intelligence Unit (IU) informs the selection and conduct of our investigations by gathering and analysing data from a wide range of sources.
In addition, the IU:
- Assists with the prioritisation of HSIB activity
- Operates our external Safety Awareness Notification system
- Creates and maintains a database of intelligence relating to healthcare safety risks
- Creates and develops a network of subject matter experts to provide expert and impartial advice as required to investigation teams
Dr Lesley Kay, Deputy Medical Director
Lesley divides her time between HSIB, where she is deputy medical director and The Newcastle upon Tyne Hospitals NHS Foundation Trust, where she is a consultant rheumatologist. She also holds the posts of vice chair of the Northern Clinical Senate Council and joint national clinical lead for rheumatology for the Getting It Right First Time programme. Lesley has previously been clinical director for musculoskeletal services and for patient safety and quality at her Trust and chair of the British Society for Rheumatology's clinical quality committee. She is a GenerationQ Fellow with the Health Foundation.
Dr Sean Weaver, Deputy Medical Director
Sean is deputy medical director at HSIB alongside his role as a consultant gastroenterologist at The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust. At the Trust he’s had a lead role in quality and safety for six years. As part of his training he completed a PhD in molecular biology and as a consultant he’s completed the GenerationQ programme sponsored by the Health Foundation and gained a master’s in leadership. Sean is passionate about improving patient care.
Dr Nick Toff, Principal National Clinical Investigator
Nick qualified in medicine and psychology, trained in and practised anaesthesia and aeromedical transport, then was an airline pilot for 15 years, holding commands on the Airbus A320 and Boeing 737. He became interested in patient safety and the systematic application of safety management and human factors in healthcare. Prior to joining HSIB, Nick was Director for Clinical Quality at Cambridge University Hospitals for over two years.
Tracey Herlihey, Head of Safety Intelligence
Tracey is a human factors expert specialising in human perception and performance. Prior to HSIB, Tracey worked as a senior human factors specialist at the University Health Network (UHN) in Toronto. At UHN she led human factors consulting work to help solve complex safety problems for both private and public sector clients and taught courses on human factors and engineering psychology at undergraduate and postgraduate level. She is a chartered member of the Chartered Institute of Ergonomics and Human Factors.
Jonathan Back, Intelligence Analyst
Jonathan has a PhD from Loughborough University and a background in systems thinking for healthcare. His research findings have informed the design of multidisciplinary team huddles, prescription charts and programmable medical devices. Prior to joining HSIB, Jonathan worked as a safety scientist at University College London and King’s College London.
Ciara Parker, Intelligence Analyst
Ciara’s background is in optometry, graduating from Cardiff University in 2014. She first became involved in patient safety when she joined HSIB at our inception in 2017. Ciara’s work identifies safety risks in NHS care, aiming to support investigations that develop system-wide learning and improvements. Ciara is also an improvement leader fellow at NIHR CLAHRC Northwest London - The National Institute of Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care (CLAHRC). Her fellowship project focuses on improving healthcare safety investigations by involving patients and families, allowing their knowledge of safety incidents to aid understanding and to improve patient and family experiences of investigations.
Rachel Pool, Intelligence Analyst
Rachel has a breadth of clinical, operational and strategic experience across community, primary, secondary and tertiary care in the NHS. Her experience includes safety investigation, analysis of quality and safety data, and managing audit and quality improvement projects. Rachel has also been involved in research looking at global surveillance of vaccine safety and cystic fibrosis care quality.