Michelle Anstiss, Associate Director of Integrated Governance
Michelle has over 30 years of experience in the NHS. She qualified as a nurse and specialised in accident and emergency, before moving into quality, governance and patient safety roles. She has worked across London and Essex, for providers, commissioners, NHS London and NHS Litigation Authority. In 2014, Michelle won a leadership award for her work in patient safety management at the North East London Commissioning Support Unit (NEL CSU). Prior to joining HSIB she was Deputy Director of Quality and Business Development at NEL CSU.
Maggie McKay, Associate Director of Finance and Performance
Maggie joined HSIB in 2018. She is an experienced accountant and has worked in both the public and private sectors. Prior to joining HSIB she was financial controller at NHS Improvement and the NHS Trust Development Authority, and has also held finance roles at Brandon Hire, Butterfield Bank (Bermuda), Deloitte Bermuda and Relyon Group. Maggie is a fellow of the Association of Chartered Certified Accountants.
David Landreth, Associate Director of Information Management and Technology
Dave’s extensive experience of information management and technology spans helpdesk, remote resolution, technical operations, service delivery and cyber security. Prior to joining HSIB, in December 2018, he most recently delivered cyber security consultancy to businesses in the UK. Dave’s other roles have included Head of Technical Services for a US service organisation, Technical Director for a UK systems integrator and Solutions Director at NTS (part of Capita PLC), one of the largest security specialists in the UK.
Kirsty Benn-Harris, Associate Director of Data Compliance and Information Governance
Kirsty has over 10 years of experience working in regulatory and advisory roles. Prior to joining HSIB, she advised on establishing and rolling out research ethics governance frameworks for independent research ethics committees, ready for integration into the Health Research Authority ethics framework. Kirsty has also worked with university research departments on research ethics and clinical governance, held an advisory post at the National Institute for Health Research, and held senior information governance posts at Monitor (the NHS foundation trusts regulator) and NHS Improvement. She has a background in the history of art, language and law, completing the Bar Vocational Course in 2008.
Dhar Grewal, Associate Director of Commercial Services
Dhar’s career has spanned commercial roles in both the public and private sector. He is experienced in all aspects of procurement and estates and has overseen large commercial projects. He worked for the Nursing and Midwifery Council for ten years, with three years as Assistant Director of Procurement and Estates. He has also worked in the NHS at Guy’s and St Thomas’ Foundation Trust and NHS Improvement. Dhar is a full member of the Chartered Institute of Procurement and Supply.
Karl Heidel, Associate Director of Communications and Engagement
Karl has more than 25 years of experience in communications. First as a reporter and presenter working regionally and nationally for ITV news, and since 2009 in communications and engagement for the NHS. He has worked in a national role for the NHS Sustainable Development Unit reducing the health service’s impact on the environment, and has led teams at Princess Alexandra Hospital and two mental health trusts in north London. Karl has post graduate qualifications in public relations and healthcare communications. Throughout his career he has always ensured patient safety, patients and staff are the focus of health communications. Karl joined HSIB in July 2019.
Dawn Benson, Acting Head of Investigation Education, Learning and Development
Dawn is a sociologist with a specialism in disability studies and inclusion. Much of her work has been in academia as a researcher and lecturer within healthcare, where she developed the concept of ‘high reliability parenting’ after undertaking research with families of birth injured infants. Dawn has worked at a number of universities in both social and medical sciences. Her most recent work, before joining HSIB, was with the Patient Safety Academy (PSA) in Oxford lecturing and researching healthcare investigation and human factors.
Cassandra Cameron, Head of Policy and Strategy
Cassandra joined HSIB in January 2019 as Head of Policy and Strategy. She leads on developing HSIB’s external relationships with organisations across the health sector, our organisational strategy and our contribution to national policy for patient safety. Prior to joining HSIB she was policy advisor at NHS Providers, focused on quality of care and mental health policy, and has also worked internationally in diplomacy and central government in Australia, Canada and the UK. Cassandra holds master’s degrees in organisational and occupational psychology, and political sociology. She is passionate about organisational culture, patient safety policy, human factors and just culture in healthcare.
Alison McLellan, Head of Equality, Diversity and Inclusion & Patient and Public Involvement
Alison has a background in languages including medical and technical translation. Before joining the HSIB team, she worked in international development for many years in the field of maternal and child health and family planning, in the Arab World Region. Her projects also focused on the issues of female genital mutilation, unsafe abortion and rights of the girl child. In the NHS, Alison has senior level experience in safety and learning, risk management and governance.
Louise Pye, Head of Family Engagement
Before she joined HSIB Louise served as an officer in the police force for 30 years, where she specialised in family liaison work. This included training, advising and supporting family liaison officers and working with bereaved families. Louise worked locally, nationally and internationally to share and identify best practice from other law enforcement organisations and partner agencies.