Accessibility statement

This accessibility statement applies to www.hssib.org.uk.

This website is run by the Health Services Safety Investigations Body (HSSIB). We want as many people as possible to be able to use this website. For example, you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please email enquiries@hssib.org.uk.

We’ll consider your request and get back to you within five working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact our Digital Communications Manager by email at comms@hssib.org.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

HSSIB is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Non-accessible content and non-compliance with the accessibility regulations

Where possible we aim to fix any accessibility issues that we find. Any non-accessible content and non-compliance with the accessibility regulations will be listed here.

We recognise that HTML documents are best for accessibility. Our patient safety investigation reports are published as HTML documents. We're working on rolling this out to all other documents by 2024.

We’re always looking for new members to join our website user group, to provide feedback and help us to test new developments. If you’d like to get involved, please subscribe to our email alerts and tick the ‘website user group’ option.

Non-accessible content

We are aware that the following PDF documents published by our legacy organisation may not be accessible:

  • Annual Review 2017/18
  • Annual Review 2018/19
  • Annual Review 2019/20
  • Annual Review 2020/21
  • Annual Review 2021/22
  • Easy read report: Medicine omissions in learning disability secure units
  • Interim bulletin: Clinical investigation booking systems failures
  • Interim bulletin 1: Harm caused by delays in transferring patients to the right place of care
  • Interim bulletin 2: Harm caused by delays in transferring patients to the right place of care
  • Interim bulletin 3: Harm caused by delays in transferring patients to the right place of care
  • Interim bulletin: Keeping children and young people with mental health needs safe - the design of the paediatric ward
  • Interim bulletin 1: Oxygen issues during the COVID-19 pandemic
  • Interim bulletin 2: Oxygen issues during the COVID-19 pandemic
  • Learning response review and improvement tool
  • Maternity investigation programme year in review 2020/21
  • Maternity investigation programme year in review 2021/22
  • Supplement: HSIB’s local investigation pilot - shared learning for local healthcare systems
  • Supplement: Intrapartum stillbirth during COVID-19
  • Supplement: Support for staff following patient safety incidents

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 2 October 2023.