We conduct independent investigations of patient safety concerns in NHS-funded care across England.
Our purpose is to improve patient safety through effective and independent investigations that don’t apportion blame or liability.
We conduct independent investigations and make independent judgements. We are funded by the Department of Health & Social Care and hosted by NHS England and NHS Improvement. We hope that when parliamentary time allows, we will be established as an independent public body.
Working with staff
Engaging with staff within organisations is an important part of our process, whether you are directly involved in a specific event, or have expertise on a particular subject matter. We feel it’s important to focus on the wider opportunities to learn for improvement.
As we build our methodology and insight over time, we hope to be able to share that with staff teams and organisations, to help support learning and raise the standard of local investigations.
We aim to be as transparent as possible in our approach so we’ve designed this section to explain more about how cases are referred, what informs our decision to investigate, our approach to investigations and where staff can access additional support.
Tell us about a patient safety concern
We welcome information about patient safety concerns from everyone, including patients and their families, the public, NHS staff and organisations.