We conduct independent investigations of patient safety concerns in NHS-funded care across England.
Our purpose is to improve patient safety through effective and independent investigations that don’t apportion blame or liability.
We conduct independent investigations and make independent judgements. We are funded by the Department of Health & Social Care and hosted by NHS England and NHS Improvement. We hope that when parliamentary time allows, we will be established as an independent public body.
Working with organisations
When we begin an investigation, we engage with organisations to ensure they understand HSIB and our work. Our chief investigator will write to, and if possible speak to, the chief executive of the NHS trust or organisation.
One of our objectives is learning through improvement. We aim to use findings to deliver practical solutions, address causes and contributory factors and provide support to increase capability within local NHS systems.
This section explains how an organisation can refer a case to us for investigation, how we decide what to investigate, as well as what happens before, during and after an investigation.
Tell us about a patient safety concern
We welcome information about patient safety concerns from everyone, including patients and their families, the public, NHS staff and organisations.