We conduct independent investigations of patient safety concerns in NHS-funded care across England.
Our purpose is to improve patient safety through effective and independent investigations that don’t apportion blame or liability.
We conduct independent investigations and make independent judgements. We are funded by the Department of Health & Social Care and hosted by NHS England and NHS Improvement. We hope that when parliamentary time allows, we will be established as an independent public body.
Working with patients, families and carers
Engagement is a crucial part of our process and input from patients, carers and family members into our investigations is invaluable. It gives us a different perspective and helps us to understand the impact on their lives. Our team of investigators always work closely with everyone involved to make sure that a range of views are represented.
We aim to be as transparent as possible about our approach so we’ve designed this section to answer all questions on how cases are referred, our process and where you can go to get further support.
Tell us about a patient safety concern
We welcome information about patient safety concerns from everyone, including patients and their families, the public, NHS staff and organisations.