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Our mission, vision and values

Our mission is to improve patient safety through professional safety investigations that do not apportion blame or liability.

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Our mission Our vision Our values

Our mission

Our mission is to improve patient safety through professional safety investigations that do not apportion blame or liability.

We deliver this through:

  • Learning for improvement - by using findings to make safety recommendations, address causes and contributory factors and provide support to increase the capability within local NHS systems.
  • Diffusing our learning - through effective communications and engagement with the wider health and social care system.

Our vision

Our vision is to be a global leader and educator in healthcare safety investigations.

Our values

Independence

  • We are independent and work with integrity acting without obligation or direction from external organisations.
  • Our investigations are carried out in a professional manner with integrity, confidentiality and compassion.

Collaboration

  • We treat each other with respect and collaborate openly to make a greater impact.
  • We work in a way that supports our values and takes advantage of different perspectives.
  • We seek to understand and reflect the views of everyone we engage with.

Trust

  • We are truthful and are informed by evidence and experience.
  • We have courage to say and do the right thing.
  • We are people focused and will create a trusting professional relationship with everyone we meet.

Respect

  • We seek out alternative perspectives and put our shared interests ahead of any individual or team.
  • We embrace, and seek to increase, the diversity of our organisation.
  • We are respectful of the importance of honest feedback to the people involved and the wider community on investigations.

Compassion

  • We treat everyone as we would expect to be treated ourselves.
  • We are accountable for failure as well as success and will not allocate blame.
  • We will show kindness and humility in our actions and behaviours.

Accountability and leadership

  • We have a workplace 'just' culture that values people and relationships ensuring all HSIB staff have the ability to speak openly and honestly but retain accountability.
  • We are accountable for our conduct and our decisions.