Mark is a Chartered Ergonomist and Human Factors Specialist. He has been working in patient safety and other safety-critical industries for over 20 years.
He is a visiting academic at the University of Oxford and Honorary Associate Professor at the University of Warwick. He is a Trustee of the Chartered Institute of Ergonomics and Human Factors (CIEHF), which is the professional membership body for human factors in the UK, and he chairs the Institute’s special interest group on Digital Health & Artificial Intelligence. Mark is a Fellow of the Safety & Reliability Society (FSaRS), a Fellow of the Higher Education Academy (FHEA) and founding member of the Resilient Health Care Society.
Mark is co-author of “Building Safer Healthcare Systems”, which forms the basis for the national patient safety syllabus adopted by NHS England. He is also one of the co-developers of the CIEHF Healthcare Human Factors Learning Pathway offering accredited human factors training to healthcare professionals.
Mark is a deputy editor of BMJ Health & Care Informatics, and he is a member of the editorial board of Reliability Engineering & System Safety, Health Informatics Journal, and Human Factors in Healthcare.