Laura originally qualified as a chartered physiotherapist and went on to work in the NHS. She later completed a PhD in human factors and worked in academia delivering research and consultancy to various industries.
In the last 10 years she has focused on working for healthcare trusts, a medical device company and universities to consider complex healthcare safety problems.
Her work has focused on considering how systems may influence organisational performance, patient and staff safety. She has taught for several universities in the field of healthcare human factors.
Laura is a fellow of the Chartered Institute of Ergonomics and Human Factors.