Deinniol Owens

Deinniol studied law at the University of Durham and qualified as a solicitor in 2008. He went on to work with the Parliamentary and Health Service Ombudsman, investigating complaints about NHS care and treatment, and completed a Professional Certificate in Ombudsman and Complaint Handling Practice via Queen Margaret University Edinburgh.

He subsequently worked as a Patient Experience Manager at Sheffield Teaching Hospitals NHS Foundation Trust and completed the NHS Leadership Academy award in healthcare leadership. He joined the Care Quality Commission as an inspector, and then inspection manager, in its acute hospitals directorate. Deinniol completed further study and obtained the NHS Leadership Academy award in senior healthcare leadership and an MSc in Healthcare Leadership.

Deinniol joined us in January 2018 and has since gone on to develop his interest in human factors, completing an MSc in Patient Safety and Clinical Human Factors at the University of Edinburgh and becoming a chartered member of the Chartered Institute of Ergonomics and Human Factors. He has also completed the NHS Leadership Academy Nye Bevan programme in executive leadership and is currently studying for a PhD considering how simulation is used in the training of healthcare safety investigators at Staffordshire University.

Deinniol has presented to a variety of audiences on our work and how we adopt safety science in our approach to investigations.

Last updated: 17 October 2023.