Contact us

How to contact us, tell us about a patient safety concern, and submit feedback on our investigations and maternity investigations.

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enquiries@hsib.org.uk

For general enquiries. To report a patient safety concern, please use the yellow button at the top of the screen.

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A1, Cody Technology Park,
Farnborough, GU14 0LX

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Tell us about a patient safety concern

We welcome information about patient safety concerns from everyone, including patients and their families, the public and NHS staff. If you would like to tell us about a patient safety concern, please read the guidance and use our online form or answerphone service.

Find out more

Feedback Forms

Website

Please share your feedback about the HSIB website. All comments are reviewed by the communications team and help us to improve our content and the way the website works.

Submit website feedback

Investigations

Tell us what you think about our investigations and your experience with our organisation through our online form. All the comments we receive help us to improve our healthcare safety investigations.

Submit investigation feedback

Family feedback

If you’re a patient or family member involved in one of our investigations, your investigator will give you a family feedback form to fill in or you can fill out the form online.

Submit family feedback

If you would like to request any of the information we publish in another format or language, please email enquiries@hsib.org.uk. This includes easy read and British Sign Language, as well as any other language or need.

Complaints

Find out how to share a concern, complaint or compliment with us.

Subject access requests

You can make a subject access request to find out if we use or store any of your personal data. Please email your subject access request to SAR@hsib.org.uk. You can read our privacy notice to find out how we use and protect your information.

Freedom of information

If you would like to make a request for information under the Freedom of Information Act 2000, please email your request to FOI@hsib.org.uk.

Caldicott Guardian

A Caldicott Guardian is a senior person responsible for protecting the confidentiality of people’s health and care information and making sure it is used properly. Our Caldicott Guardian is Dr Lesley Kay, Acting Executive Medical Director. Our Deputy Caldicott Guardian is Dr Sean Weaver, Deputy Medical Director.

You can email our Caldicott Guardians at caldicott.guardian@hsib.org.uk.

Enquiry Form