Hannah Hawkins

Hannah has a background in psychology and has worked in quality assurance, incident management and reporting roles since joining the NHS in 2015.

Before she joined the Health Services Safety Investigations Body (HSSIB), Hannah worked in the patient safety team at an NHS mental health trust, monitoring the daily incidents and supporting investigators with the serious incident process. Through this work Hannah came to recognise the shortcomings of local serious incident investigation and the challenges of trying to implement change at a local level without change also occurring at a higher level.

Hannah has just completed a PGCert in Human Factors and Patient Safety at Staffordshire University and is an associate member of the Chartered Institute of Ergonomics and Human Factors.

Last updated: 1 November 2023.